A breath of fresh air on problem solving

This is such an amazing article by Hildy Gottlieb at the Creating the Future blog that I decided to post it in its entirerty without any commentary. Let me know what you think.

Are you Ending or Beginning by Hildy Gottlieb

The world is filled with problems. We keep trying to end those problems, but despite our tremendous efforts, they are still here.

In the U.S. alone, we have seen 40 years of “wars” on drugs, on poverty, on terror, on illegal immigration. But with all the dollars and time and effort we have spent trying to end this or that, the world is still filled with problems.

Around the globe, people have spent billions and trillions of dollars, trying once and for all to end many of our planet’s problems. Smart, caring people have dedicated their lives to figuring out every approach imaginable for ending the pain in our world. We have created prevention programs (the ultimate in problem-solving), and we have lately seen a whole slew of “blueprints to end” this or that - hunger, homelessness. And so we now have “blueprints” to end what the “wars” could not end. We are trying, desperately trying, working so hard, so long, so ceaselessly, to end the bad things that cause pain.

And despite our well-intentioned and well-thought-out efforts, we keep feeling like we are not getting anywhere.

And the reason we feel like we are not getting anywhere is because we are, in fact, not getting anywhere.

But then, we have not been aiming at getting anywhere. We have instead been setting our sights directly at our problems. And as happens when we give that much energy to anything, it grows. Yes, it grows.

We have aimed all our energy at our problems, and they are thriving under our attention.

So what is a caring citizen of the world to do?

Ending Something Bad vs. Beginning Something Incredible
The answer is, caring citizens, to stop aiming all our efforts at ending our problems. Seriously.

Instead of aiming all our attention and energy at what we DON’T want, let’s instead aim at building incredible, building amazing.

Let’s stop aiming our work at ending something bad, and let’s start aiming that work at building something good. Let’s aim at building an incredible place to live - an amazing community, an amazing world.

Think about it. We certainly cannot create an amazing place to live without addressing in some way the problems we have today. But unlike the “then what?” of problem-solving, aiming at amazing IS the “then what”!

A community that is compassionate, wise, healthy, vibrant - a community that nurtures artistic expression, that brings out the best in us rather than simply trying to suppress the worst in us.

A world full of people who react from our human potential for wisdom and compassion, before reacting from our animal instincts for survival.

No need to aim at ending anything at all. All we need to do is aim at beginning something incredible.

Start with your own organization’s planning. Are your plans reacting to your community’s increasing demands and needs, trying to end something bad? Or are they aiming at a great beginning - building an amazing place to live? If you plan for building an amazing community, you will address your community’s needs on the way to building “amazing.”

Are you creating a prevention program, aimed at preventing something bad - ending it once and for all - perhaps preventing / ending diabetes, heart disease, obesity? Or perhaps preventing / ending teen pregnancy, high school drop rates, gang violence? Or are you instead aiming at a great beginning - building a healthy community in all ways, a vibrant, resilient, nurturing place to live, where diabetes and heart disease and teen pregnancy and gang violence are addressed as one of many “to do” items on the road to building that healthy place to live?

Now look inside your organization. Are you reacting to internal problems, perhaps considering a Capacity Building initiative? Are you hoping you can get enough funding to address the area that happens to be on fire this year? Or are you aiming those plans at a great beginning - planning for overall health and strength for all your organization’s efforts? If you plan to make all your efforts healthy and strong in every way, you will address those problems on the way to building “amazing.”

And what about your board? Are you aiming your board development efforts at problem-solving, to finally put a stop to those nagging issues of recruitment and fundraising, succession planning and financial planning? Or are you aiming your board at a great beginning - tapping its immense potential to move forward not only the organization, but your mission and your vision for a better community / a better world? If you are encouraging and inspiring your board to its very highest potential, the board will address its problems along the way to building “amazing.”

And don’t get me started on world events! Are we aiming at ending a war, or are we aiming at the greatest beginning of all - building peace? Those two scenarios could not look more different. If we end the war on the way to building a peaceful region, a peaceful world - now that would be aiming at building “amazing” in every way we could dream of.

It all comes down to one question:

Are we aiming at an ending or a beginning?

Are we aiming all our energies and resources at ending something bad,
or at creating something incredible?

If you want your work to be inspired, if you want to encourage and inspire others to that work, and if you want to tap on the highest potential we all have to accomplish incredible things, my money is on aiming at beginning something incredible - aiming at building “amazing.”

But more importantly, if you want to address your community’s problems, once and for all, stop trying to solve those problems. Stop aiming all your energies at an ending. Start aiming instead at a beginning - the beginning of building an amazing, vibrant, energized, nurturing, caring and compassionate place to live.

We are creating the future, every minute of every day, whether we do so consciously or not.
What amazing tomorrow will you begin building today?

Tools You Can Use- Batching Tasks

I feel like I can do a better job in the community if I am spending less time at my desk, so I am always on the look-out for new ideas and techniques for doing this. Batching tasks is my new favorite technique. I first heard about batching in David Allen's Getting Things Done book. By doing related tasks at the same time you improve efficiency and give your brain a chance to focus. I have heard that it takes the brain 6 minutes to move from one type of tasks to another and researchers have measured a 20-30% loss in the total time it took for subjects to complete two separate problems, when they switched back and forth mentally between the tasks. So think of all the time you are wasting every day switching from site visits, to grantee calls, to report writing. Your brain never has a chance to catch up. The easiest and most effective task to batch is the dreaded emails. If you have a little noise that sounds every time you have an new email or worse yet, your Blackberry goes off when you have a new message, shut off those reminders now. Consciously chose when you will read and reply to emails, so that you can be effective and not interrupt the rest of the tasks of your day because of the "urgent" things in your inbox. I have found that 2-3 times a day works best for me, so that I am still responsive but get other things done. Other tasks that can be batched are:

  • Site visits,
  • informational calls from grantees (i.e. schedule them all on Thursday afternoons),
  • writing,
  • community relations activities, and
  • educational or networking opportunities.

What other tasks have you batched and what are the downsides to batching?

The Public Relations Problem of Gen X

So there has been a lot of research on this so-called “leadership gap.” We know that the workforce is getting older and if passed experiences are any indicator we now that baby boomers are going to begin to retire in large numbers from the non-profit sector. If we know this, why hasn’t the non-profit sector responded like the private sector by offering
intensive mentoring programs, and other leadership development experiences that will ensure that the leadership torch is passed?

Why is it that so many young people are spending 40 hours a week on repetitive, mind-numbing tasks, that aren’t so much building future leadership skills as they are filling time?

One of the reasons this hasn’t happened, is because of something that could be called a public relations problem of generation x and generation y. Our generations are thought of as lazy, disconnected, and not very loyal. People think this because connection looks differently than it did thirty years ago and generation x and to generation y are different type of employee than baby boomers. We think of themselves more as free agents than life long employees but are willing to work smarter, faster, and better than any previous generation because of our focus on finding new solutions to old problems.

Any suggestions for fixing this PR problem?

Philanthropies Role in a Crisis

Tonight, I would normally be writing my newest post for this blog but instead I am glued to the television screen that shows the 35W bridge ,about 2 miles from my home, that has collapsed into the Mississippi River during the height of rush hour. I feel very blessed that I changed my evening plans that would have had me and my two children crossing the bridge at that time. After a few hours of jammed cell phone lines trying to reach my loved ones, I feel like I have accounted for everyone and I pray that I am right. With a Step-dad that is a firefighter, these sort of events have an intensifying stress level, as I first worry about the initial victims and then worry about the safety and long term mental health of the first responders.

These sort of events beg the question of terrorism and should highlight the issue of an aging city infrastructure. What is philanthropies role in these types of tragedies? Do we pull together memorial funds to honor the lives of those lost, do we support the Red Cross that has to do the heavy lifting with these types of events but is facing severe funding shortages as large funders like the United Way change focus, or do we pull agencies together to figure out how to prepare as best we can before tragedy strikes? I don't know which answer is right but I don't feel like I have the privilege of standing idly by.